PLEASE  SEE  BELOW  POSTAGE  INFORMATION:  TERMS AND CONDITIONS  OF  USING  THIS  WEBSITE, COPYRIGHT  NOTICE, CUSTOMER FEEDBACK DISCLAIMER, OTHER DISCLAIMERS,  AND  OTHER  LEGAL  NOTICES  RELATING  TO  THIS WEBSITE .

STANDARD POST – Customers, I’m offering ‘Standard Postage’ through Australia Post to keep costs down for you. But, please be aware that while Standard Post has a tracking number and can be tracked, it is not insured for replacement if the parcel is lost or damaged.  For this reason, I’m giving customers the option of Insured Post. That way, if your item is lost or damaged, I will then be able to make a claim with Australia Post to replace item for you. Australia Post advised that process takes about 10 business days. However, if you choose Standard Post without insurance, unfortunately, I won’t be able to lodge a claim with Australia Post to fully cover the items.

For customers paying insurance, if you receive your parcel & the exterior of parcel appears damaged – take photos of it before opening, making sure the receiver & sender addresses are clearly visible. Make sure you have clear photos of the damage. If the item is damaged, report this through our contact form within 24hr of receiving parcel.

Here are some Australia Post links relating to their insurance coverage, and also to their Safe Drop option of delivery:

https://auspost.com.au/parcels-mail/sending-in-australia/domestic-parcels/optional-extras-domestic

 https://auspost.com.au/terms-conditions/mypost-safe-drop-terms-and-conditions?fm=search-organic

PLEASE READ THESE TERMS AND CONDITIONS OF USE  BEFORE USING THIS WEBSITE for any reason, in particular anyone who wants to consider using material that is copyrighted, wishes to leave a review, wants to have goods posted to them, and using the website in general.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern charliwinters.com’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to charliwinters.com and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

You must be over 18 to use this website and to purchase goods and services.

AMENDMENT OF TERMS – We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and charliwinters.com’s rights and obligations to each other.

LIMITATION OF LIABILITY – It is an essential pre-condition to you using our website that you agree and accept that charliwinters.com is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT – For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), charliwinters.com’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to purchase any goods or services on this website.

CUSTOMER REVIEWS – part 1 of 3 – If you want to leave a review, be aware that no reviewer’s email address or last name would be displayed with review or marketing/media/promotional materials. Only a first name and last name initial would be displayed with the review or excerpt of review, along with an age bracket. eg: 14 – 18.

 OUR RIGHT TO USE YOUR REVIEW – part 2 of 3 –  We may use Your review by displaying it publicly on website www.charliwinters.com, putting it into ads and other marketing materials, using excerpts from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media. As such, by posting or emailing Your review, you are forever granting us world-wide, permanent, non-exclusive, royalty-free, sublicensable, assignable, transferable rights to use Your review for any purpose. Note, please, that you also permanently grant the users of this Site and all other Media the right to access Your review in linking with their use of the Site and all Other Media. Lastly, you permanently waive, and cause to be waived, against www.charliwinters.com & Ironhart Books and its users any claims and assertions of moral rights or attribution with respect to Your review. By “use Your review” we mean copy, reproduce, publicly display, reproduce, use, translate, modify, distribute, commercialize, analyze, remove, commercialize, and prepare all of it or excerpts of works of Your review as previously mentioned within the “Our right to use Your review” section of the terms and conditions on the www.charliwinters.com  Site.

RESPONSIBILITY FOR YOUR REVIEW – part 3 – Only you are responsible for Your review content.  You declare that You are the owner, writer, or have the relevant permission to authorize/use the content of Your review as described within here.  If Your review has material in it that is intentionally misleading, false, or defamatory; violates any moral right, privacy right, right of publicity, third-party right, including any copyright, trade secret, patent, trademark, or any proprietary or intellectual property right, you could open yourself up to liability.

 DELIVERY OF GOODS – Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 7 days and 3 weeks, depending on the stock availability . Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of charilwinters.com.

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

RETURNS AND REFUNDS

charliwinters.com handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

All refunds are made at the discretion of charliwinters.com.

LINKS TO OTHER WEBSITES

charliwinters.com may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between charliwinters.com and the owners of those websites. charliwinters.com takes no responsibility for any of the content found on the linked websites.

charliwinters.com’s website may contain information or advertisements provided by third parties for which charliwinters.com accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER

To the fullest extent permitted by law, charliwinters.com absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. charliwinters.com gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of charliwinters.com to bear any entire costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

YOUR PRIVACY

At charliwinters.com, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. charliwinters.com respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. charliwinters.com’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data charliwinters.com collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

THIRD PARTIES

charliwinters.com does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.

DISCLOSE YOUR INFORMATION

charliwinters.com may be required, in certain circumstances, to disclose information in good faith and where charliwinters.com is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of charliwinters.com expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then charliwinters.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. charliwinters.com reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

charliwinters.com expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and charliwinters.com concerning your use and access to charliwinters.com’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

JURISDICTION

This agreement and this website are subject to the laws of Queensland and Australia. If there is a dispute between you and charliwinters.com that results in litigation then you must submit to the jurisdiction of the courts of Queensland.